Discover Elegance in Every Product

1. Information We Collect

We collect information you provide directly, such as your name, email, phone number, shipping address, billing details, and payment information when you make a purchase or create an account.

We may also automatically collect certain technical information including IP address, browser type, device information, and browsing behavior to improve website performance and user experience.

2. How We Use Your Information

Your information is used to process orders, provide customer support, send order confirmations, delivery updates, and improve our services.

With your consent, we may send promotional emails, special offers, and product recommendations. You may unsubscribe at any time.

We never sell, rent, or trade your personal data to third parties for marketing purposes.

3. Order Processing & Third-Party Services

To complete transactions, we may share necessary information with trusted third-party service providers such as payment processors, delivery partners, and logistics companies. These partners are required to protect your data and use it only for service-related purposes.

4. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

5. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, misuse, or disclosure.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.

7. Your Rights

You have the right to access, update, or request deletion of your personal information. You may also request a copy of the data we hold about you.

8. Policy Updates

We may update this Privacy Policy periodically to reflect operational or legal changes. Continued use of our website after updates indicates acceptance of the revised policy.

9. Contact Us

If you have questions about this policy, contact us at support@trustworthywholesaletradelink.com.

1. Acceptance of Terms

By using Trustworthy Wholesale Trade Link, you agree to these terms and conditions in full. If you do not agree with any part of these terms, please discontinue use of the website immediately.

2. Products and Pricing

All prices are listed in USD. We reserve the right to change prices without notice. Product images are for illustration purposes only and may vary slightly from the actual product.

We strive to ensure accuracy in product descriptions and pricing; however, errors may occur. In such cases, we reserve the right to correct inaccuracies and cancel affected orders.

3. Orders and Payment

Orders are subject to acceptance and availability. Payment must be received before orders are processed and shipped.

We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent transactions or unauthorized activity.

4. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information. We are not liable for lost shipments due to incorrect addresses.

5. Returns and Refunds

Returns are accepted in accordance with our Return Policy. Items must meet eligibility requirements to qualify for refunds or exchanges.

Refunds will be processed to the original payment method within the specified timeframe after inspection of returned goods.

6. User Responsibilities

Users agree not to misuse the website, attempt unauthorized access, distribute malicious software, or engage in activities that may harm the platform or other users.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is owned by Trustworthy Wholesale Trade Link and protected by copyright and intellectual property laws.

Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited.

8. Limitation of Liability

Trustworthy Wholesale Trade Link shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the website after updates constitutes acceptance of the revised terms.

10. Contact Information

For questions regarding these Terms & Conditions, please contact our customer support team.

1. Return Period

You have 15 days from the delivery date to return eligible items for a full refund or exchange.

2. Eligibility

Items must be unused, in original packaging, and with all tags attached. Certain items such as gift cards, digital downloads, clearance items, and personalized products are non-refundable.

We reserve the right to refuse returns that do not meet our eligibility requirements.

3. How to Initiate a Return

Contact our support team with your order number and reason for return. Once approved, you will receive return instructions.

For defective or damaged items, we may provide a prepaid shipping label. For non-defective returns, shipping costs may be the responsibility of the customer.

4. Inspection Process

All returned items are inspected upon arrival. Refunds or exchanges will be approved once the item meets our return conditions.

5. Refund Processing

Refunds are processed within 5–7 business days after we receive and inspect the returned item. The refund will be credited to your original payment method.

Depending on your financial institution, it may take additional time for the refund to appear in your account.

6. Exchanges

We offer exchanges for defective or damaged items only. For size or color changes, please return the item and place a new order.

7. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please check with your bank or payment provider first. If the issue persists, contact our support team for assistance.

8. Cancellations

Orders may be canceled before shipment. Once an order has been dispatched, it must follow the standard return process.

9. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos for verification. We will resolve the issue promptly with a replacement or refund.